The Order Process
Placing an order
To place an order your quotation must be accompanied by a
customer sign-off and for non credit parties a 1/3 deposit must be
paid by means of a cheque, bank draft or Credit Card by prior
Method of payment:
- Credit can be offered to Ltd companies subject to satisfactory
checks (through a 3rd party Credit Agency) for all or part of the
Your order confirmation will be created based on the latest
quotation, and any information supplied. We recommend this is
thoroughly reviewed by you at this stage, paying particular
attention to the following:
- Exact window/door sizes
- Window / Door handles
- Colour + specifications
Your order confirmation will then be issued to you advising you
of your order number and dispatch date from factory.
Once your order is approved and signed off the production
orders are placed. There can be no further changes as all our
orders are for bespoke items unique to your order.
On completion of production your order will be packed, ready for
dispatch. Our Haulier will contact you direct to confirm the date
for delivery as stated in your Order Confirmation.
Our After Sales Service Department can also assist in any issues
that may arise following receipt of your goods, for the period of
your warranty. Please quote your order confirmation number at all
times to enable us to locate your order details promptly.
Read more about our Terms and Conditions of sale HERE